

On the SAML(disabled) tile, click and select Generate Metadata.In the User Sources section, select Add User Source > SAML.From the navigation bar, select Admin > Security.The AuthPoint metadata provides your resource, in this case ConnectWise Control, with information necessary to identify AuthPoint as a trusted identity provider. If you do not have a certificate, or if all of your certificates have expired, click Add Certificate and use the newly created certificate. We recommend that you choose the certificate with the latest expiration date. To associate the certificate with your resource, next to the AuthPoint certificate, click and select Copy Metadata URL.If you have a Service Provider account, you must select an account from Account Manager. From the navigation menu, select Configure > AuthPoint.You can then configure ConnectWise Control. To start, you must get the metadata file URL from the Certificate Management page in the AuthPoint management UI.

The role name must be the same as the group name the AuthPoint user is associated with in AuthPoint. The role name cannot be changed after creation. In the Roles section, click Create Role.From the navigation menu, select Admin > Security.Log in to ConnectWise Control Support as an administrator.(see Certificate Management).Ĭonfigure ConnectWise Control Create a New Role You have an AuthPoint identity provider (IdP) certificate An AuthPoint IdP certificate is required for SAML authentication.A token is assigned to a user in AuthPoint.An instance is created in ConnectWise Control admin portal.

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This document describes how to set up multi-factor authentication (MFA) for ConnectWise Control with AuthPoint as an identity provider. ConnectWise Control Integration with AuthPoint Deployment Overview

You should now be able to launch the ConnectWise application.įor assistance, contact the Service Desk.Click the Lock icon again to save the changes and close System Preferences.Choose Screen Recording from the list on the left and also add ConnectWiseControl Client to allow screen recording.Make sure the there is a check mark next to the " ConnectWiseControl Client" Select the application and click ' OK'.Programs are usually found in your Applications folder, however, the ConnectWise Client is usually found in your Downloads folder. Browse to the ConnectWise application.
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Enter your admin acount and password when prompted.Click the Lock icon at the bottom left corner.Choose Accesibilty in the list to the left.Click on Security & Privacy an go to the Privacy tab.Open System Preferences by clicking on the Apple icon at the top left of your screen.Note: You will need local administrator privileges to follow these steps. We will be using the ConnectWise Client for an example. This article will walk you through the steps for allowing applications to run on Mojave. Some software, such as remote access applications, will not work on Mojave Macs unless it is allowed in the Security & Privacy settings.
